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Viltrum Empire Tee's
Have a question? We're here to help!
Look at the most common questions our customers have. Still have questions? Contact our dedicated customer support.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
Orders are typically processed within 3–7 business days. Once shipped, delivery takes 7–14 business days depending on your location. You'll receive a tracking number by email as soon as your order is on its way.
How do I know what size to order?
We recommend checking the size guide available on each product page before ordering. If you're between sizes, we generally suggest sizing up for a more relaxed fit or sizing down for a more fitted look.
Can I cancel or change my order?
Orders can be modified or canceled within 24 hours of purchase. After that window, fulfillment has already begun and the order is considered final. Contact us as soon as possible and we'll do everything we can to help.
What if my order arrives damaged or incorrect?
We're sorry to hear that — and we'll make it right. Contact us within 3 days of delivery with your order number and photos of the item and we'll issue a replacement.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. Please allow a few business days for tracking updates to appear. For any concerns, feel free to reach out to us directly.
Are your products good quality?
Absolutely. Every item we carry is held to a high standard of quality and craftsmanship. We're confident in what we offer and stand behind every product we sell — your satisfaction is our priority.
Any question?
You can contact us through our contact page! We will be happy to assist you.